Frequently Asked Questions

MEDIATION

What is mediation, and how does it differ from going to court or arbitration? 

Mediation is a voluntary, confidential process where a neutral third party (the mediator) helps participants find mutually acceptable solutions to their conflict. Unlike going to court or arbitration, in which a judge or arbitrator makes the final decision, mediation empowers participants to create their own solutions. The process is typically less formal, less expensive, and more collaborative than court proceedings or arbitration.

It's recommended to have any final agreement reviewed by legal counsel.

What types of mediation do you do?

Family Mediation:
  • Divorce and separation agreements
  • Elder care decisions
  • Family business disputes
  • Estate and inheritance issues
  • Child – parent disputes

Commercial/Business Mediation:
  • Partnership conflicts
  • Employment disputes

Workplace Mediation:
  • Employee conflicts
  • Management-staff disputes
  • Team dynamics
  • Performance issues
  • Discrimination or harassment claims

Community Mediation:
  • Neighbor disputes
  • Property boundaries
  • Noise complaints
  • Cultural or religious conflicts
  • Homeowner association issues

Civil Mediation:
  • Landlord-tenant issues

Education Mediation:
  • Student-teacher conflicts
  • Special education disputes
  • Academic issues
  • Parent-school conflicts

How long does a typical mediation process take? 

The length varies depending on the complexity of issues and participants' willingness to engage in the process. Depending on the parties' preference, Most mediations can be resolved in 1-3 sessions, each lasting 2-4 hours or one day-long (8 hour) session. Some straightforward matters might be resolved in a single 4 hour session, while more complex situations may require additional meetings.

What are the benefits of choosing mediation over other dispute resolution methods?

  • More cost-effective than going to court
  • Faster resolution than court proceedings
  • Maintains privacy and confidentiality
  • Preserves relationships by focusing on collaborative problem-solving
  • Gives participants direct control over the outcome
  • More flexible solutions than what a court could order
  • Less stressful than formal legal proceedings
  • Higher compliance rates since solutions are mutually agreed upon

Who pays for mediation?

Typically, the cost of mediation is shared equally between all participating parties, unless otherwise agreed upon. This includes:
  • The mediator's professional fees
  • Venue rental costs if applicable
  • Any travel expenses
  • Fees for additional experts or consultants if needed

You may be asked to provide an initial deposit before beginning the mediation process, with additional deposits as needed. Each party is generally responsible for their own costs related to participating in mediation, such as:
  • Legal counsel fees (if you choose to have representation)
  • Transportation to and from sessions
  • Time taken off work
  • Preparation of documents

Transparency about fees and expenses is an important part of our process, and we'll provide clear information about costs before beginning mediation.

How do I prepare for a mediation session?

  • Gather relevant documents and information related to the dispute
  • Write down your key concerns and desired outcomes
  • Consider various possible solutions that could work for all parties
  • Reflect on what the other party's interests might be
  • Come with an open mind and willingness to listen
  • Get adequate rest before the session
  • Bring any supporting materials or documentation that might be helpful

What happens during a typical mediation session?

  1. Pre-Mediation Session with each party
  2. Review and sign Agreement to Mediate
  3. Opening introductions and explanation of the process
  4. Each party shares their perspective uninterrupted
  5. The mediator helps identify key issues and interests
  6. Parties explore possible solutions together
  7. Discussion and negotiation of specific terms
  8. If agreement is reached, documentation of the terms
  9. Review and signing of any agreements made

What if we can't reach an agreement?

If a full agreement isn't reached, you still have several options:
  • You may have resolved some issues, creating a partial agreement
  • You can take time to reflect and return to mediation later
  • You retain your right to pursue other legal options
  • The mediator can help identify next steps or alternative approaches
  • You might consider other forms of dispute resolution


When participants reach an agreement in mediation and sign a written settlement agreement, it typically becomes a legally binding contract. However, the specific enforceability may depend on:
  • The terms of the agreement
  • How the agreement is documented
  • Local laws and regulations
  • Whether attorneys were involved in the process




conflict resolution

What is a conflict resolution consultant?

A conflict resolution consultant is a professional who helps organizations and individuals navigate and resolve conflicts effectively. They assess conflict situations, develop tailored strategies, and provide tools and training to manage and prevent future conflicts. Unlike mediators who facilitate specific disputes, consultants take a broader approach to building conflict management capacity.

What types of services do you provide?

  • Conflict assessments 
  • Development of conflict management systems
  • Team building and communication workshops
  • Leadership coaching for managing difficult conversations
  • Customized training programs
  • Policy development and review
  • Post-conflict restoration planning
  • One-on-one conflict coaching

When should an organization hire a conflict resolution consultant?

Consider engaging a consultant when:
  • Recurring conflicts are affecting productivity or morale
  • Teams are experiencing communication breakdowns
  • Your organization is going through significant change
  • You want to proactively prevent future conflicts
  • Current conflict management systems aren't working
  • You need to build internal capacity for handling disputes
  • There's a need to improve workplace culture

Let's work through conflict, together